Klaus gives workshops about Service Design in general as well as more specific topics like Journey mapping and the connection to Agile. He speaks at conferences and in-house events. Below can be found a list of organizations and conferences, where Klaus was giving presentations and/or workshops:
- Master Service Design Politecnico di Milano - Milan - 2019
- Annual company conference - Rödl & Partner - Closing keynote 2018
- UA Reloaded 2018
- Annual conference - Bundesamt für Informatik/Switzerland - Keynote 2018
- RoX - Return on Experience Conference - 2018
- MCI Management Center Innsbruck - Master Module “Service Design” - Since 2017
- Pädagogische Hochschule Tirol - Internal Service Design “Train the Trainer” - Since 2017